Health System Intelligence
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Overview
IT Infrastructure
Leadership
Market Position
Strategic Initiatives
Health System Overview
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Memorial Healthcare System
Integrated Delivery Network (IDN)
6
Hospitals
14,000+
Employees
$2.1B
Annual Revenue
$120M
IT Budget (est.)
📍 Headquarters: Miami, FL
🏥 Service Area: South Florida Region
Ownership Type
Non-profit
System Type
Academic Medical Center
Beds
1,800+
Patient Encounters
2.1M annually
IT Infrastructure
Details
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Key Technology Systems

Clinical Systems
E
Epic
Electronic Health Record
C
Cerner Radiology
Imaging
A
AllScripts
Ambulatory Solutions
Administrative Systems
W
Workday
ERP/HR
S
ServiceNow
IT Service Management
O
Oracle
Financial Systems

Implementation Timeline

System Implementation Date Status Next Upgrade
Epic EHR Dec 2024 Complete Q3 2025
Workday HR Jul 2023 Complete Q2 2025
ServiceNow ITSM Mar 2024 Complete Q1 2026
Snowflake Data Warehouse Feb 2025 In Progress N/A
Telehealth Platform Jun 2025 Planned N/A
IT Leadership
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Sarah Johnson
Sarah Johnson
Chief Information Officer
Since 2020
Leads overall IT strategy and operations. Former VP at Baptist Health South Florida.
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John Smith
John Smith
Chief Technology Officer
Since 2021
Oversees technical infrastructure and architecture. Previously at Cleveland Clinic.
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Michael Chen
Michael Chen
Chief Information Security Officer
Since 2022
Leads cybersecurity strategy and compliance initiatives. Former security consultant.
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Strategic IT Initiatives
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Cloud Migration
In Progress Q4 2024 - Q3 2025
Moving 75% of on-premise workloads to AWS and Azure hybrid cloud infrastructure.
AWS Azure Hybrid
AI-Powered Analytics
Active Started Q1 2025
Implementing predictive analytics for patient outcomes and operational efficiency.
Snowflake Tableau ML
Telehealth Expansion
Planning Q2 2025 - Q4 2025
Expanding virtual care capabilities across all specialties and integrating with Epic.
Epic Telemedicine
Market Position & Competitive Landscape
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Market Share
23.4%
▲ 2.1% YoY
Regional market position in South Florida healthcare market.
IT Maturity Rating
Level 4
Advanced
Based on HIMSS EMRAM and enterprise system capabilities.
Competitive Position
Leader
Top 3 health system in regional market, strong digital capabilities.

Key Competitors

Health System Market Share IT Maturity Primary EHR
Baptist Health South Florida 27.8% Level 5 Cerner
University of Miami Health 18.2% Level 4 Epic
Cleveland Clinic Florida 14.5% Level 5 Epic
Jackson Health System 12.1% Level 3 Cerner